The New Orleans Council on Aging (NOCOA) exists to protect the rights, promote the well being, and enhance the self-esteem of New Orleans elderly by generating opportunities for self-reliance and independence.

The New Orleans Council on Aging is a private, non-profit corporation which serves as the Area Agency on Aging for Orleans Parish. The agency is responsible for insuring that a comprehensive and coordinated assortment of social, recreational, educational, and nutritional services are provided to persons aged 60 and over in the City of New Orleans.

For questions about services provided by the New Orleans Council on Aging and other agencies, call 504-821-4121 or email us at administration@nocoa.org.

The New Orleans Council on Aging (NOCOA) is not a department of the City of New Orleans.

Glossary of Acronyms

AAA - Area Agency on Aging, also referred to as Area Agency

ADRC - Aging and Disability Resource Center

ALF - Assisted Living Facility

ADI - Alzheimer's Disease Initiative

AOA - Administration on Aging within the U.S. Department of Health and Human Services

EDA - Elderly and Disabled Waiver

GOEA - Governor's Office of Elderly Affairs

HHS - United States Department of Health and Human Services.

ICP - Institutional Care Program

OAA - Older Americans Act.

LPCS - Long-term Personal Care Services

PSA - Planning and Service Area

SSI - Supplemental Security Income Program



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Consumer Credit Complaints
Phone: 888-525-9414

Department of Motors Vehicles (DMV)
2001 Behrmann Ave.
New Orleans, LA 70114
Phone: 504-485-2300
Website: http://omv.dps.state.la.us/
Notes: Register Motor Vehicles, Drivers Licenses, Picture ID's made.

Louisiana Dept. of Motor Vehicles
P.O. Box 64886
Baton Rouge, LA 70896
Phone: 318-676-5858
Website: www.dps.state.la.us
Notes: Discounted rates for Driver License Renewal. No late fee for an expired license. Age 70 and above. State ID Card: Age 60 and above.

DHH - Office of Aging and Adult Services
1450 Poydras St., Suite 1133
New Orleans, LA 70112
Contact: Nancy Bray - Regional Manager
Phone: (504) 568-8568
Fax: (504) 599-0293
Toll Free: 866-758-5035
Website: http://new.dhh.louisiana.gov/index.cfm/subhome/12/n/7

Justice Dept. - Attorney General
Phone: (504) 680-3000
Louisiana Department of Health & Hospitals Bayou Health
Website: http://new.dhh.louisiana.gov
Website: https://bayouhealth.com/LASelfService/en_US/providers.html
Notes: The Department of Health and Hospitals is transforming Medicaid by moving away from a strictly fee-for-service system and effectively coordinating enrollees’ health care. BAYOU HEALTH is a new way for most of Louisiana's Medicaid and LaCHIP recipients to receive health care services.

Louisiana Dept. of Health & Hospitals - Office of Mental Health
P.O. Box 91030
Baton Rouge, LA 70821
Phone: 225-342-5774
Fax: 225-342-3893
Website: www.dhh.state.la.us
Notes: Crisis Management Services, Community Mental Health Centers, Acute Care Psychiatric Units, Specialized Inpatient Services.

Louisiana Dept. of Insurance
1702 North Third Street
Baton Rouge, LA 70802
Phone: 225-342-0895
Fax: 225-342-5711
Toll Free: 800-259-5300
Website: www.ldi.la.gov
Notes: Provides counseling and assistance to seniors who need health insurance information. SHIIP volunteers provide counseling, free of charge, on a variety of health insurance topics, including supplemental and long term care insurance policy comparisons.

Louisiana Dept. of Justice - Consumer Protection
P.O. Box 94005
Baton Rouge, LA 70804
Phone: 225-339-5191
Fax: 225-342-8703
Toll Free: 800-351-4889
Website: www.ag.state.la.us
Notes: Enforces consumer laws in the state. The office may conduct an investigation when there is reason to believe an unfair or deceptive practice has taken place, is taking place, or is about to take place.

Louisiana Dept. of Revenue - Taxpayer Assistance Program
P.O. Box 201
Baton Rouge, LA 70821
Phone: 225-219-2448
Fax: 225-219-2210
Website: www.rev.state.la.us
Notes: Provides information and assistance to individuals and corporations. The individual income tax law provides that $6000.00 of annual retirement income that is received by an individual 65 years of age or older shall be exempt from state income tax.

Taxpayer Assistance-New Orleans
Phone: 504-558-3344
Louisiana Dept. of Transportation and Development
P.O. Box 94245
Baton Rouge, LA 70804
Phone: 225-379-1100
Website: www.dotd.state.la.us
Notes: Provides capital assistance for the purchase of handicapped accessible vehicles to meet the transit need of the elderly and persons with disabilities statewide. Provides operating and capital assistance for general public assistance in non-urbanized areas.

Louisiana Dept. of Wildlife and Fisheries
2000 Quail Drive
Baton Rouge, LA 70808
Phone: 225-765-2925
Fax: 225-763-5491
Website: www.wlf.state.la.us
Notes: Residents in Louisiana who are 60 years of age and older do not need a state license to hunt or fish; however, a federal duck stamp is needed to hunt ducks.

Louisiana Housing Finance Agency
2415 Quail Drive
Baton Rouge, LA 70808
Toll Free: 888-454-2001
Notes: Administers the Low Income Assistance Program (LIHEAP) and the Weatherization Assistance Program (WAP). Eligibility is based on income. Priority is given to households containing young children aged 6 and under, and elderly aged 65 and over.

Louisiana Office of the Governor - Department of Veteran Affairs
P.O. Box 94095
Baton Rouge, LA 70804
Phone: 225-922-0500
Fax: 225-922-0511
GOEA: 225-342-0171
GOEA Fax: 225-342-7133
Website: www.gov.state.la.us
Notes: Provides professional counseling services, nursing and domiciliary care to all eligible veterans.

Louisiana Office of the Governor - Office of Disability Affairs
P.O. Box 94004
Baton Rouge, LA 70804
Phone: 225-219-7550
Fax: 225-219-7551
Notes: Purpose is to maximize cooperation and working relationships among agencies, programs, and private business and other organizations, public and private, that address the needs of specific disability populations.

Louisiana Office of the Governor - Office of Elderly Affairs
P.O. Box 80374
Baton Rouge, LA 70898
Phone: 225-342-7100
Fax: 225-342-7133
VA Support: 225-342-0171
VA Support Fax: 225-342-7133
VA Support Email: abbuchert@goea.la.gov
Website: www.louisiana.gov/elderlyaffairs/
Notes: Allocates funding of Title III, V, and VII of the Older Americans Act to state, area, volunteer, and private agencies that provide services, such as meals, medication, transportation, family caregiver support services, employment services, and Nursing Hom

Louisiana Public Service Commision - Do Not Call Program
P.O. Box 91154
Baton Rouge, LA 70821
Toll Free: 800-256-2397
Website: www.lpsc.org
Notes: The Do Not Call Register consists of telephone numbers of Louisiana residential telephone subscribers who have elected to reduce telephone solicitations. Business numbers may not be included on the list.

Louisiana State Planning Council on Developmental Disabilities
P.O. Box 3455
Baton Rouge, LA 70821
Toll Free: 800-450-8108
Website: www.laddc.org

Louisiana Toll-Free State Government Phone Numbers
Website: www.state.la.us/otm/listings/latollfree.pdf
Notes: Follow the website link to be taken to a complete directory of Louisiana State Government Toll Free Numbers.

Mental Health Advocacy Service State of Louisiana
210 State Street
Annex 601
New Orleans, LA 70118
Contact: Kevin Robshaw, Director
Phone: (504) 522-2337
Notes: These are attorneys who represent person/persons who are committed for mental health issues.

New Orleans Advocacy Center
8325 Oak Street
New Orleans, LA 70118

Metropolitan Human Services District
1010 Common St., Ste. 600
New Orleans, LA 70112
Ph: 504-568-3130
Fax: 504-568-3134
Email: mhsd-helpdesk@la.gov
Website: http://www.mhsdla.org/home/Home/tabid/89/Default.aspx
Notes: Provide and coordinate directly, and through community collaboration, a range of services to address mental health, addictive disorder, and developmental disability needs among the citizens of Orleans, St. Bernard, and Plaquemines Parishes.

Department of Children and Family Services
627 N. Fourth St.
Baton Rouge, LA 70802
Phone: 225-676-7600
Website: www.dss.state.la.us
Notes:. Applicants must meet income and resource criteria. All income must be verified.
Official website for Louisiana Government
Website: www.louisiana.gov

Public Health Office
Phone: 504-568-5330

Senior Health Insurance Information Program (SHIIP)
1702 N. 3rd Street
Baton Rouge, LA 70802
Toll Free: 800-259-5301

Veterans Affairs Office
VA Regional Office New Orleans
1250 Poydras Street
New Orleans, LA 70113

Vitals Records Registry
Website: www.dhh.state.la.us/offices/page.asp?id=252&detail=6489

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